![]() You may be trying with wrong login credentials. The QLab Remote server may be down and that is causing the login/account issue. If you have login or account related issue, please check the following steps. I'm having QLab Remote login issue or account related issues. Too many users using the app at same time. Your wifi / mobile data connection not working properly. The QLab Remote app server may be down and that is causing the loading issue. There are few situations that may cause the load issue in android apps. My QLab Remote app wont load or not working properly (loading error / server error / connection error). If that is your case, try installing older versions of the app. You can see if that fixes it.Įven in some rare cases, the re-install step also don't work. Android usually restores all settings after you re-install and log into the app. It may work after this.įinally, if you can't fix it with anything, you may need to uninstall the app and re-install it. If none of the above working, you can wait till your phone battery drains and it turns off automatically.Īfter that put it to charge, and press the power button. Then, release the buttons and hold down "Power" button until the screen turns on. Press and hold down the "Home" and "Power" buttons at the same time for upto 10 seconds. Then you close the app that has this issue. You just need to press the recent applications menu (usually the first left button) in your phone. Most of the times, it might be a temporary loading issue. Usually when you open an app, you will see a black screen for few seconds and then app will crash with or without an error message. It is one of the most common problem in android operating system. Adds support for sending audition GO and audition previewing cues to QLab 5 from QLab Remote.Common QLab Remote App Problems and Troubleshooting Steps I'm getting black screen (blank screen) when I open QLab Remote? ![]() Network communication is now encrypted when connected to a QLab 5 workspace. Adds several validations to ensure that automatic reconnection picks the same machine if multiple copies of the same QLab workspace are open at the same time on the network. Improves the ability to recover from a momentary disconnect while the app is in the background. Or connect twice to the same workspace and view different cue lists. Connect to two workspaces and view them side-by-side on the same screen. Adds support for opening multiple windows on iPad. Adds support for previewing cues from QLab Remote. Adds ` (backtick) keyboard shortcut to support hardware keyboards that do not have an Escape key. Fixes a bug that prevented crash reports from being discovered upon launch. Fixes a bug that could prevent keyboard shortcuts from being recognized. Fixes a crash that could occur when disconnecting from a workspace while viewing the Active Cues cue list. Change display geometry for video, text, and camera cues. Adjust audio levels and patches for audio, mic, and video cues. Edit basic properties for all cues, such as name, number, notes, color, armed, flagged, etc. Enable "Read-Only Mode" to follow along without worrying you'll accidentally trigger a cue. Open multiple windows on iPad to view workspaces side-by-side on one screen. Updates in QLab are instantly reflected in QLab Remote and vice versa. Automatically finds any QLab workspace on the network. Optional In-App Purchases are available to unlock show control, editing, and light tools features. QLab Remote is free to use in "Read-Only Mode", which allows you to view a workspace & follow along worry-free and also includes the unlimited ability to flag cues & edit cue notes. Change the geometry of a video cue from the stage. Get out of the booth and edit your QLab workspace from wherever you are. Some features require a specific minimum version of QLab 4 or 5. QLab Remote requires a connection to QLab 3.0 or later. QLab Remote is the official iOS companion app for remote control of QLab, the award-winning live show control software for macOS.
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